Got questions? We’ve got answers! Here are some of the most common
questions we receive from parents.
Yes, absolutely! We can accommodate various dietary requirements including vegetarian, vegan, gluten-free, and allergies. Please let us know about any dietary needs when booking, and we'll ensure all treats and food options are suitable for every guest.
We recommend booking at least 4-6 weeks in advance, especially for weekend and school holiday dates which fill up quickly. However, we do occasionally have last-minute availability, so feel free to contact us even if your party is coming up soon!
Parents are welcome to stay, with ample space available to relax and enjoy the celebration. Our venue features an on-site café serving premium Campos Coffee, along with a selection of pastries, cold beverages, and açaí options.
. However, it's not required - our trained staff will take excellent care of all the children throughout the party.
Our parties are designed for children aged 3–14. Activities can be tailored to suit the age group of your guests, ensuring everyone has a fun and engaging experience.
All our packages include spa treatments (manicures, pedicures, facials), hair styling, makeup, party treats (fairy bread, pink lemonade, nuggets, hot chips, and ice cream), dedicated party host, all supplies and equipment, and cleanup. The Ultimate package includes additional activities like jewellery making and temporary tattoos.
Yes! While our venue is already beautifully decorated, you're welcome to bring additional decorations to personalize the space. You can also bring your own birthday cake, or we can arrange one for you as an add-on.
Yes! We have convenient parking available near our Burwood location. We'll provide detailed parking instructions when you make your booking.
Yes, parents are welcome to bring their own food. A $50.00 service fee applies.
A full refund is available for cancellations made prior to six weeks from the booking date. Deposits are non-refundable for cancellations within six weeks of the event.